FAQ

I just got called by someone from Baker, Bloomberg & Associates that was doing an investigation on a job I am owed on, why or how did this happen?

You were contacted most likely because you or your company came up during our investigation on a property or job contract we were researching. That department of Baker, Bloomberg & Associates does full background research on any and all properties that require research, for a multitude of reasons. Do not be alarmed about the call, this department is merely trying to find all parties owed on projects we are working on that might have funding or payment issues.
I was told a private investigator was going to be coming out to my company to do an investigation, why is this?

Private investigators are hired by Baker, Bloomberg & Associates to go investigate local cases that we need more information or clarity on. If you or your company is part of an investigation that Baker, Bloomberg & Associates or its network is looking into – the best route of action you or your company can take is to open communication and give clarity to the matter at hand. Avoiding or trying to avoid the situation at this point is not a good idea.
I placed an account with Baker, Bloomberg & Associates a few weeks ago and I just received a check from the debtor. What do I do now?

Call your contact at Baker, Bloomberg & Associates immediately and let them know. If you do not inform BBA it could cause problems on the case because the offset or balance of the account will show as incorrect in the BBA system and BBA must be on the same page with clients at all times. Likely, Baker, Bloomberg & Associates made a demand for payment and the debtor sent payment directly to the client to resolve the issue. Where allowed, BBA makes the initial demand with fees added to the principal amount, so, it is likely that the debtor sent the check for the principal balance excluding our fees, which in cases where warranted, our fees are owed by the debtor.
I was just contacted by a local Baker, Bloomberg & Associates representative. I am not fully aware of why I was contacted or what this is pertaining to, what is going on?

Baker, Bloomberg & Associates is part of a large network of companies that provides many services to many companies. If you have any questions regarding a local representative having contacted you and you have questions, please call corporate at 855-713-7685, even if you are interested in something that BBA does not handle, the corporate secretary can point you in the right direction. If you need a question answered by email, please email info@bakerblegal.com – BBA policy is that a response be provided within 12 hours of receipt where possible.
I have a lot of accounts I need help collecting, can Baker, Bloomberg & Associates handle the volume?

Baker, Bloomberg & Associates is geared towards efficiently handling volume accounts. We are an end to end solution, which means our clients can expect each and every account placed with us to be taken care of and nothing falling through the cracks. We handle accounts from date of invoice until litigation and everything in-between. We can provide a complete, low-cost, turnkey solution for any company that requests our services or access to our network of attorneys.
I am a small business owner and only have one account I need help collecting. How can I be sure I will not get “lost in the mix”?

Baker, Bloomberg & Associates was founded mainly for this reason. The original mission for BBA was to make sure that small business owners had the same opportunity to have a top-quality firm representing them that large fortune 500 companies had. Over the years BBA has grown to help all companies that need a full service firm like us, however, the original principles that BBA was founded on are still very close to our heart and all clients and their accounts are taken care of. If you have a concern with the service that BBA has given please email info@bakerblegal.com, this email is not a catch-all it actually goes to at least 7 people in BBA, and is monitored for action. If you email info@bakerblegal.com and are not contacted or responded to within 24 hours please call the toll free number and ask to speak with a client service representative. Make sure to express that you were not contacted or responded to in 24 hours (if this is truly the case) and it will be addressed.
I was just contacted by a BBA representative and the rate seemed a bit high, why is the cost that much?

Baker, Bloomberg & Associates invests a lot of time and money in every single case that it takes on and the quality of service and results that are provided cost BBA quite a bit of money with no guarantee on return. That is the reason why BBA and all of the people within it are as aggressive as they are and real results are provided.
I want another service that Baker, Bloomberg & Associates does not provide but I like the way the rest of the services that BBA provides are handled. How do I request BBA to add more services?

As of January 2014, if any new services are requested they will go through the Manager of Client Services – Mark Perez who can be emailed at mperez@bakerblegal.com and the process for potentially starting any new services will be initiated. You can track the progress of new services by emailing Mark and he will get back with you promptly.